Help One Child Online Payment Processing Privacy Statement

Effective Date: 6/1/2021

Help One Child, a mission to children at risk (“the Nonprofit,”) is committed to protecting the privacy of individuals who make donations or payments through our website or other online platforms (“Users” or “you”). This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information in connection with our online payment processing services (“Services”). By using our Services, you consent to the practices described in this Privacy Statement.

1. Information We Collect

1.1. Personal Information: When you make a donation or payment, we may collect personal information such as your name, contact information (email address, mailing address, and phone number).  Your credit card information (complete credit card number, expiration date, and security code)  are not known to us, but are securely transferred to our payment processor according to industry PCI (Payment Card Industry) security standards.

1.2. Transaction Information: We collect information about your donation or payment transactions, including the amount, date, and program you are supporting.

1.3. Communication Preferences: We may collect information about your communication preferences, such as your subscription to newsletters or updates from the Nonprofit.

2. How We Use Your Information

2.1. Donation Processing: We use your personal information to process your donations and provide you with a donation receipt for tax purposes.

2.2. Communication: We may use your contact information to send you donation confirmations, updates about our work, and other relevant information.

2.3. Compliance: We may use your information to comply with legal obligations, including reporting to tax authorities.

3. Information Sharing

3.1. Payment Processors: We partner with trusted third-party payment processors to facilitate secure payment transactions, of which whom adhere to the PCI standards referenced above. These processors have their privacy policies, and we encourage you to review them.

3.2. Legal Requirements: We may share your information as required by law or in response to legal processes.

4. Data Security

4.1. We employ reasonable security measures to protect your personal information, including Secure connections and encrypted credit card data. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Choices

5.1. You have the right to opt out of receiving communications from us at any time. You can do this by following the unsubscribe instructions in our emails or contacting us directly.

6. Children’s Privacy

6.1. Our Services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

7. Changes to this Privacy Statement

7.1. We may update this Privacy Statement to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post any updates on our website.

8. Contact Information

If you have questions or concerns about this Privacy Statement or our data practices, please contact us at:

Help One Child, a mission to children at risk

858 University Ave.

Los Altos, California 94024

privacy@helponechild.org

650-917-1210

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Statement. Thank you for supporting our nonprofit organization.

Nonprofit Online Payment Processing Terms of Service

Effective Date: [Insert Date]

These terms of service (“Terms”) govern the use of the online payment processing services (“Services”) provided by Help One Child, a mission to children at risk (“the Nonprofit,” “we,” “us,” or “our”) to donors and supporters (“Users” or “you”) who wish to make donations or payments through our website or other online platforms.

1. Acceptance of Terms

By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.

2. Donations

2.1. Donations made through our Services are non-refundable. Once a donation is processed, it cannot be reversed.

2.2. Donors will receive a receipt for their donation via email, which can be used for tax purposes. Please consult with your tax advisor for information on tax deductibility.

3. Payment Processing

3.1. We use third-party payment processors to process your donations. By using our Services, you agree to the terms and conditions of these payment processors.

3.2. The Nonprofit does not store or have access to your credit card or payment information. All payment information is securely handled by the payment processor.

4. User Responsibilities

4.1. You are responsible for providing accurate and complete payment information.

4.2. You agree not to use our Services for any unlawful or fraudulent activities.

5. Privacy and Data Security

5.1. We take the privacy and security of your information seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

6. Disclaimer

6.1. Nonprofit makes no warranties or representations regarding the accuracy, reliability, or completeness of the information provided through our Services.

7. Limitation of Liability

7.1. In no event shall Nonprofit be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Services.

8. Changes to Terms

8.1. The Nonprofit reserves the right to modify or update these Terms at any time. You are encouraged to review these Terms periodically for any changes.

9. Contact Information

If you have any questions or concerns regarding these Terms or our Services, please contact us at:

If you have questions or concerns about this Privacy Statement or our data practices, please contact us at:

Help One Child, a mission to children at risk

858 University Ave.

Los Altos, California 94024

privacy@helponechild.org

650-917-1210

By using our Services, you acknowledge that you have read, understood, and agree to these terms of service. Thank you for supporting Help One Child.